Support

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StoreLIVE! is fully developed and supported by Goods Technology Services.

With our roots in the retail business, we fully understand that all retail stores, regardless of size, require responsive system support. It is our aim to exceed your expectations with the products and support that we provide.

Contact Our Helpdesk

Phone: (717) 482-5252
Email: support@goodstech.com

StoreLIVE software updates are done by request.

Good’s Technology Services is committed to keeping your system running smoothly. To minimize disruptions to your production systems we only update customers to stable release builds and only when it is required to fix an issue or at the request of the customer.

Release notes are available for review of features and fixes that are available.

Standard support hours:

Monday-Friday: 8:00am-5:00pm EST

Extended emergency support hours (billed at emergency rate):

Monday-Friday: 5:00pm-9:00pm EST
Saturday: 8:00am-5:00pm EST